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City Services
Payment Options

Woman paying utility bill at a kiosk.The City of Tulsa offers many convenient ways to pay your monthly utility bill.  

FROM YOUR BANK ACCOUNT
Have your monthly bill automatically withdrawn from your bank account. Authorization for Bill Payment Adobe Acrobat required

BY MAIL*
A return envelope is included with your utility bill. Checks and money orders are accepted through the mail. Can't find your return envelope? Just mail your payment and remittance slip to:
      Utilities Services, Tulsa, OK  74187-0002  

IN PERSON
You can pay your utility bill at the City Hall Cashier windows located on the street level of City Hall. Windows are open from 7:30 a.m. – 5 p.m.  Payment can be made with cash, check, money order or credit card (Visa and Mastercard).

OTHER PAYMENT OPTIONS

  • At an American Payment System payment center. There is a $1 fee for payments at the APS centers. (Map of Payment Locations)

  • At a Choice Pay Payment Kiosk. New convenient payment kiosks are located throughout the city. The machines will accept cash or checks. You must have your bill with you. There is a $1 fee for payments at the Choice Pay kiosks. (Map of Payment Locations)

  • Pay by phone by calling Choice Pay at (918) 477-3193.

* CUT-OFF
If your account is in danger of cut-off, you can stop it by:

  • Paying the full amount of the past due portion of your bill at an authorized payment center, or

  • Making payment arrangements. You may call 596-9511 (7:30 a.m. – 6 p.m.) or visit City Hall (7:30 a.m. – 5 p.m.) to apply for a deferred payment plan.

Please be aware it can take up to 10 days for your payment to post to your account if you choose to pay by mail or at an alternate unauthorized pay agency. Termination of service will occur if payment has not been posted to your account by the stated cut-off date.