CHECKLIST TO DETERMINE WHEN A PERSON NEEDS AN OMBUDSMAN’S HELP
A person may need the services of an Ombudsman prior to placing a loved one in a facility to:
*Discuss the level of care that would benefit the resident.
*Check on the Ombudsman’s experiences with the facility.
*Learn which facilities have specific services or amenities the resident will require.
*Request the “Directory of Licensed Facilities in Creek, Osage and Tulsa Counties.”
*Discuss sources of payment including Medicare/Medicaid guideline.
After placing a person in a facility, an Ombudsman may be needed to:
*Request information regarding any aspect of resident life.
*File a complaint or to discuss a concern.
*Discuss state and federal laws and regulations.
*Protest notice of an involuntary transfer or discharge.
*Discuss Advance Directives (Living Wills) and Do Not Resuscitate forms.
Three LTC Ombudsman Supervisors serve specific areas in Creek, Osage and Tulsa Counties:
The Code C, F, and B are designated for keeping records.
Sarah - Code C
596-7210 or email
Lesley - Code F
596-7685 or email
Loretta - Code B
596-7657 or email