Utilities Services
Access Your Utility Account Online
The City of Tulsa's Utility
Account Online web site provides access to information about
your utility account activity and the ability to pay your bill
online. You can view your account balance and due date as well as
the dates and amounts of your most recent payments. The Water Usage
section displays the previous three months of water meter readings
and consumption history. The PAY ONLINE option allows customers to
pay utility bills with a checking or savings account, or with a
debit or credit card. Online payments are processed through
ChoicePay and there is a fee for this service. For more
information, see Payment Options.
Register for your Utility Account Online today!
The City sends out approximately 144,000 utility bills monthly.
A residential bill will include five charges: water, sanitary
sewer, stormwater, trash service, and EMSA TotalCare. For more
information on the EMSA TotalCare medical service program, please
contact EMSA at (918) 396-2888, or visit www.emsaonline.com. If
you are a new customer, you may decline to participate in the EMSA
TotalCare medical service program by calling Customer Service at
(918) 596-9511, or you may submit a completed Declaration of
Non-Participation. Recycling pick-up is an optional service.
Activating your water, sewer and refuse utilities is only a
phone call away. Call (918) 596-9511 and provide the Public Works
customer account representative with your name, telephone number,
Social Security number and current employer and your utilities will
be activated the same day. A deposit, the amount of which depends
on the type of services you require, may be added to the
account.
If you are aware of or suspect a previous problem with services
to the property you are purchasing or renting, such as an
outstanding balance, please visit Utility Services, City Hall at
One Technology Center, 175 E. 2nd Street. Along with your telephone
number, Social Security number and current employer, please provide
a photo ID and a copy of your lease agreement if you are renting or
deed if you are purchasing the property.
If you need to set up gas service within the city of Tulsa, call
Oklahoma Natural Gas at (918) 834-8000. For electric service within
the city of Tulsa, contact the Public Service Company of Oklahoma
at 1-888-216-3523.
Find out more about paying your utility
bill