Payment Options
The City of Tulsa offers many
convenient ways to pay your monthly utility bill.
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FROM YOUR BANK ACCOUNT
Have your monthly bill automatically withdrawn from your
bank account. Authorization
for Bill Payment Adobe Acrobat required
PAY ONLINE
Access your Utility
Account Online to view information about your account and to
make an online payment. Online payments are processed by ChoicePay
and the fee for this service is $1.15 for a checking or savings
account payment, or $2.95 for a debit or credit card payment.
BY PHONE
Call Customer Service at (918) 596-9511 to make a payment from
your checking or savings account, or with a debit or credit card.
Payments by phone are processed by ChoicePay and the fee for this
service is $1.15 for a checking or savings account payment, or
$2.95 for a debit or credit card payment.
BY MAIL*
A return envelope is included with your utility bill. Checks and
money orders are accepted through the mail. Can't find your return
envelope? Just mail your payment and remittance slip to:
Utilities Services, Tulsa, OK 74187-0002
IN PERSON
Pay your utility bill at the City Hall cashier windows
located inside the 2nd Street entrance of City Hall at One
Technology Center. Windows are open from 7:30 a.m. - 5 p.m. Payment
can be made with cash, check, money order or credit card (Visa and
Mastercard). A night depository is located on the plaza just west
of the entrance to City Hall at One Technology Center. Do not place
cash in the night depository.
OTHER PAYMENT OPTIONS
* CUT-OFF
If your account is in danger of cut-off, you can stop it by:
- Paying the full amount of the past due portion of your
bill.
- Making payment arrangements. You may call 596-9511 (7:30 a.m. -
6 p.m.) or visit City Hall (7:30 a.m. - 5 p.m.) to apply for a
deferred payment plan.
Please be aware it can take
up to 10 days for your payment to post to your account if
you choose to pay by mail or at an alternate unauthorized pay
agency. Termination of service will occur if payment has not been
posted to your account by the stated cut-off
date.
