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Checklist To Determine When a Person Needs an Ombudsman's Help

A person may need the services of an Ombudsman prior to placing a loved one in a facility to:

*Discuss the level of care that would benefit the resident.

*Check on the Ombudsman's experiences with the facility.

*Learn which facilities have specific services or amenities the resident will require.

*Request the "Directory of Licensed Facilities in Creek, Osage and Tulsa Counties."

*Discuss sources of payment including Medicare/Medicaid guideline.

After placing a person in a facility, an Ombudsman may be needed to:

*Request information regarding any aspect of resident life.

*File a complaint or to discuss a concern.

*Discuss state and federal laws and regulations.

*Protest notice of an involuntary transfer or discharge.

*Discuss Advance Directives (Living Wills) and Do Not Resuscitate forms.

Three LTC Ombudsman Supervisors serve specific areas in Creek, Osage and Tulsa Counties:

The Code C, F, and B are designated for keeping records.

Sarah - Code C
596-7210 or e-mail

Lesley - Code F
596-7685 or e-mail

Loretta - Code B
596-7657 or e-mail

 

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