Info and Assistance
Info and Assistance for Seniors
1-800-211-2116
All requests for information or referrals are handled by the
I&A Specialist within the Tulsa Area Agency for Aging. Their
primary role is to answer your questions about the types of
services that are available in the community to help you or a loved
one. He/she can also send you literature on practically any topic
that is related to retirement, Medicare, Medicaid, Social Security,
senior housing, or other areas of interest to seniors. If the
information is not readily available, it will be researched for
you.
Q: How do I contact my local Information and Assistance
Specialist?
A: Call 1-800-211-2116. This toll-free
number is designed to connect with the Information and Assistance
Specialist for the area from which you are calling. If you dial the
toll-free number from anywhere in Tulsa, Creek, or Osage counties,
you will contact the Information and Assistance Specialist at Tulsa
Area Agency on Aging. However, if you dial the toll-free number
while visiting family in Enid, OK you will connect with the
Information and Assistance Specialist that serves the Enid area.
This toll-free number is not available outside the state of
Oklahoma.
Q: How many times can I request information or referral
services?
A: You are free to contact the
Information and Assistance Specialist as many times as you need to.
There is no limit to the ways that he/she may be able to help you.
However, we are limited on the number of copies of some brochures
that can be sent to one individual or household. Please consider
the Information and Assistance Specialist as your information
source on aging issues.
Q: How much does it cost for me to receive I&A
services?
A: I &A services are free to seniors
60 years of age or older, or their caregivers. Services are paid
for by the Older Americans Act. Callers will never be asked to pay
a fee for I&A services. Some special events may require a fee,
but they are very few and are often subsidized.
Q: What other services does the Information and
Assistance Specialist provide?
A: A bimonthly newsletter, "Coming of
Age'' Senior Health Insurance Counseling and referrals to
community based service providers. Also, throughout the year, the
Information and Assistance Specialist will coordinate special
events for senior citizens.
Q: What do I need to do to be placed on the mailing list
for the newsletter, "Coming of Age"?
A: Your name can be added to the
"Coming of Aging" newsletter mailing list by simply
calling 1-800-211-2116. There is no charge for receiving the
newsletter. Each newsletter will provide interesting information
about aging issues and keep you informed about special events.
Q: What types of Special Events does the Tulsa Area
Agency on Aging sponsor?
A: Examples of special events include:
Senior Day at the Capitol, Senior Spelling Bees, Senior Poetry
Contests, Legislative Forums on Elderly Issues, Conferences,
Workshops, etc.
Q: What hours of the week are I&A Services
available?
A: The office hours for I&A are from
8 a.m. to 5:00 p.m., Monday-Friday (excluding holidays). The
Information and Assistance Specialist's telephone has voice mail
which allows you to leave messages. The Information and Assistance
Specialist will return your call as soon as possible.
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