City of Tulsa's New Customer Care Center
In response to the City of Tulsa's citizen survey which called
for improved and enhanced services for Tulsa citizens, Mayor Dewey
Bartlett has created a new department solely focused on enhancing
the level of citizen satisfaction with City services.
The City of Tulsa's new Customer Care Center combines the City's
numerous customer service centers into one department. This first
phase takes effect July 1, 2011 and combines the Mayor's Action
Center (MAC), Refuse and Recycling, Dead Animal Collection Service
and the Public Works Utility Services' call center. Subsequent
phases will be announced as completed.
Mayor Bartlett said, "We are extremely pleased to offer our
citizens this great service that will make their contact experience
with the City of Tulsa even better."
The current phone numbers of (918) 596-2100 (MAC), (918)
596-9777 (Refuse and Recycling), (918) 596-9771 (Dead Animal
Collection), and (918) 596-9511 (Utility Services) will remain the
same. There will be no immediate change or service-level impact to
citizens.
