Information Technology

Under administrative direction is responsible for strategic and operational planning, performance measurements, organizational and operational assessments and process improvements, encompassing planning, organizing and directing the divisional activities of Business Operations to include customer care and service, call centers, 911 dispatch services, enterprise business operations, other City administrative operational areas as assigned and performs other related required duties. This position reports to the Chief Technology Officer.

Under direction performs systems analysis and design, programming, and maintenance support for data processing and data communications applications of large size and major complexity; and other related required duties.

Under direction is responsible for planning, coordinating and controlling the technical staff and activities related to the production, development, system administration support for information technology systems and projects and performs other related assigned duties. *Position provides technical direction and strategic planning for Enterprise Content Management (ECM) and Web Development applications. The position is also responsible for managing projects and day-to-day operational support of the ECM / Web applications environments, working with managers and department heads of various city of Tulsa business departments who will utilize these applications.

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