Mayor's Action Center
918-596-2100
Created as a convenient one-stop call
center, the Mayor's Action Center (MAC) can answer questions about
city services, log complaints, provide ticket and municipal court
information, or direct you to the appropriate department or city
employee to speak with you. Through the MAC you can report problems
that you encounter in the community such as potholes or water line
breaks, to be resolved by City of Tulsa staff.
The MAC uses a computerized tracking system, which allows staff
to efficiently follow up on calls. An electronic log documents
calls and provides officials with a link to citizen concerns. It is
a proven, effective tool for measuring service delivery and a
convenient call center for citizen communication.
The MAC is operated from 8 a.m. to 5 p.m. Monday through Friday,
except holidays. For after-hours convenience, the office is
equipped with a menu offering emergency numbers for all street and
water problems. After hours, a voice recording system is available
for reporting problems, as well as email at MAC@cityoftulsa.org.
Problems can also be reported online.
The MAC is an expedient method to report incidents relating to
city operations or to seek information about upcoming scheduled
events or street projects.
