Water and Sewer, Water Distribution Manager Eric Parker received a "Shout Out" from a customer who had a meter can issue (below grade) at his property. The customer saw one of our meter staff working across the street from his property so he went over and approached him about the issue. He called to say that after speaking with the individual that a crew showed up with a meter can and immediately began replacing the can. He wanted to be sure and give staff a compliment for the quick response and great attitude the guys displayed. He said he just sat back and watched them go about their business and was highly impressed. Great job Marcell Lyles, Johnelle Whayne and Chris Johnson!
Water and Sewer received a "Shout Out" from Sean Fehrman for the great job Justin Martinez, Troy Lesley, Corey McDaniel, and Hunter Olson did while fixing a waterline leak near his home.
Parks and Recreation received the following "Thanks!" from Destini Nicole through the City's Facebook page: So I have to brag a bit on the city of Tulsa. So we live near a park and we have been going to it a lot lately. Well here recently it had been broken. The bouncy bridge fell off so I called the City and they put in a file to fix it Wednesday last week. Got a call the next day. The city had sent a man out. By Friday afternoon they fixed the playground and I'm so excited for the kids.
Mike Simmons, Water and Sewer Dept. works in the Meter Shop and recently reset a customer’s meter. The customer said Mike was a “Big blessing and was very patient with me as he explained the process involved with the water meter.”
Marcel Lyles and Rusty Lopez, Water and Sewer Dept. employees, recently replaced a header stop that the plumber broke on a short service call to one of our great citizens. Lind Wickersham reached out to 311 and praised Marcel and Rusty for working on it for several hours to get it repaired. He said the two City employees showed not only knowledge and determination but presented themselves as professionals. He went on to say that the experience changed his entire outlook on the water department as a whole. “If I hear anyone complain about their water bill I’m going to explain to them that those water guys are true professionals. I can’t say enough great things about the job they did.” – Lind Wickersham
Fire Department - May 11, 2016
Fire Department - April 26, 2016
Fire Department - April 4, 2016
Streets and Stormwater Department
Dear Mayor Bartlett,
I want to extend my thanks for the super job the street crew did on the 6919 South 76th East Avenue project. The response time was outstanding! I think work began within 48 Hours of my email.
Sophany Yi is very professional he told me everything that was going to happen and when it was going to happen and he made it happen. He was very courteous and polite. If you have such a thing as an employee of the year I nominate him for it.
Thanks again for the quick response the job looks excellent.
Fire Department - March 15, 2016
Fire Department - February 22, 2016
Fire Department - January 28, 2016
My name is Callan McFadden. I am 14 years old and I've been rowing with the Tulsa Youth Rowing Club program for a little under a year now, and it has become the only reason I enjoy waking up in the mornings. As you know, there are also many other kids who share my same passion and practice with me at the TRC boathouse. Sunday night, January 24, the boathouse caught fire. This was devastating to everyone that enjoyed the sport and practiced at this facility. I want to personally thank you for working so hard to attempt to save our home away from home. I cannot express enough how much it means to me that you all risked your lives to save what we love. I know that it's your job, however, I want every single one of you to know how grateful I am for your hard work. I also know that the roof collapsed on one of your fighters, and that he is okay now, but I would like to tell him this; Thank you. Thank you for helping and I'm sorry. I'm so very sorry that you could have been injured. To everyone of you, every single firefighter that was on the scene, you guys are my heroes. Many little children say that when they grow up they want to be a firefighter, I cannot say I share the same dream; however, I want to be like a firefighter. Brave, courageous, determined...superheroes. I hope that when I am older, I will be able to display similar characteristics that you all have to every single day. I know I cannot speak for my team or my coaches, but you all mean the world to me. I know I do not know any of you personally. I do not your names or your favorite colors, but you will all have a special place in my heart until the day I die. When racing season comes back around, I am going to race every race with you all in mind. I am going to push myself harder and never give up. I cannot put into words the amount of respect and appreciation I have for you.
Fire Department - August 13, 2015
Email to Mayor Bartlett from Buddy Kleemeier: Last Sunday I was at my building at 7628 East 42nd place where I keep some of my cars. The battery was dead on one car and I pushed it outside to enable me to secure another car I wanted to drive. When I needed help pushing the dead battery car back inside, I was unable to do so because of the grade of the driveway.
Lo and behold four of Tulsa's most athletic firefighters were out for a run and helped me push the car. Tulsa Fire Station 25 earns a good citizen award. When I asked if there was anything I could do for them, they asked me to send you a note. So here it is. Please pass on my well wishes to the Chief and deputy chief over station #25.
Regards, Buddy Kleemeier
Water and Sewer Department - August 7, 2015
Email from Linda Taylor to Water Distribution for a water line break on July 30.
This email is being sent with a heart full of gratitude and many, many thanks to the employees working for the City of Tulsa.
Appreciation to Stacy for listening and a great job in being so helpful. It takes a strong and understanding person to fill this position. Appreciation to the water crew for all the hard work and great job in fixing the water break on July 30th. Appreciation to the sod crew and the great job they did. Appreciation to the clean-up (sweeper maintenance) for doing such a great job cleaning and clearing the sand, mud and debris on the street.
The quick responses, kindness, teamwork and jobs well done will never be forgotten ....Kudos to each and every one involved. Our City is in a better place because of caring people as yourselves!!!
Thank you all so much!!!!!
The staff involved include Pete Stahl, Jeremy Johnson, Michael Carlson, Dallas Cambell, Ernesto Hernandez, Benita Becton, and Joyce Howard.
Tulsa Fire Department - July 2015
Tulsa Parks Department - June 2015
Alisa Tyler, a resident at the Villages at Central Park called in and stated that the Centennial grounds are the best they have looked in the six years that she has been a resident. She commended Cherie Childs in her diligent work in preparing the beds and how beautiful all the flowers and ground cover looks. Ms. Tyler is thrilled with the beauty of the park and just wanted to say what a wonderful job Cherie is doing.
Streets Maintenance / Streets and Stormwater Department - March 2015
"The repair to the street in our subdivision off of 93rd & Mingo was recently completed and now it is smooth as silk driving over it. My thanks to all who were involved in the project." - David Barker
From the City's Facebook - March 28, 2015:
My wife & I decided to widen our driveway. When we did we found that our driveway now came into conflict with a "sewer access" (man-hole) that was built on a concrete base. This concrete base now acted as a barrier to stormwater passing freely down the street. When it rained our driveway would flood & if the rain continued for days part of our front yard would flood. We took pictures of the area & went to City Hall. Our intention was to get a permit & we would correct the mistake ourselves. We were informed that private citizens cannot do their own work on the Tulsa streets. However, the permit official we talked to Ms. Yvonne Jackson said she would try & help us. She made a number of phone calls but could not find the right person to contact. We were ready to give up but Ms. Jackson insisted that she would find someone to help us with our problem. She was able to reach someone who said they would come by & look at the problem.
Less than two hours after we left City Hall, Mr. Derek Langley, Construction Inspection Manager of the Streets & Storm Water Division was at our home. He said they would take a mathematical survey called a "shoot" to see if alterations to the street and concrete block would allow rainwater to pass freely down the street. One week later we woke to the sound of heavy machinery & a crew of men who carved out an approximate 30' X 8' section of the street. The concrete block was eliminated with concrete & asphalt used to complete the project. It was an exceptional job and we could not be more happy with the results. The next day, a crew arrived and laid down sod in our front yard where equipment had been placed during the construction project. We owe a great deal of thanks to City Hall for their timely assistance. From the moment we left City Hall till the project was completed it was 8 working days. This is what I call "efficient government." Thank you, City of Tulsa and a very personal "thank you" to Ms. Yvonne Jackson and Mr. Derek Langley who are true "servants of the people." - Joe Tyler
Fire Department - April 2, 2015
Call from Carolyn Warrick to Melissa Harbst, Water and Sewer - April 14, 2015
Ms. Warrick called into Sewer Operations to thank Forrest Welch for the work they did outside her house. She said, the crew 'was extremely professional, kind, and informative.'
Fire Department - April 15, 2015