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Lunch and Learn Classes

The Office of Performance Strategy and Innovation is offering several Lunch and Learn Classes for all City employees. Bring a lunch and join the fun!

Enroll through your training registrar. Seating is limited. 

September 25 | Continuously Improving Customer Services & Satisfaction at PSO
Brandon Sirman, Customer Services Manager at Public Service Company of Oklahoma, will speak on PSO’s continuous improvement efforts related to customer service and customer satisfaction.
Speaker: Brandon Sirman, PSO
Noon - 1 p.m.
City Hall, 10-North | Seating Capacity: 60

October 23 | Quality and Excellence in the Health Care Industry
Cari Marshall, Principal at CMCi Consultants, LLC, will present examples of continuous improvement using the LEAN/Six Sigma methodology from the health care industry.
Speaker: Cari Marshall, CMCI Consultants
Noon - 1 p.m.
City Hall, 10-North | Seating Capacity: 60

November 13 | Navigating a Career at the City of Tulsa. Creating a Reputation of Excellence. Panel One
Panelists will share examples of how they navigated a career path at the City of Tulsa and provide their recommendations and suggestions for how other city employees can build a strong reputation, find a career path that maximizes their abilities, and increase their capacity as public servants.
Speakers: Amy Brown, Jonathan Brooks, Cathy Criswell, and Dwain Midget
Noon - 1 p.m.
City Hall, 10-North | Seating Capacity: 60

December 11 | Navigating a Career at the City of Tulsa. Creating a Reputation of Excellence. Panel Two
Panelists will share examples of how they navigated a career path at the City of Tulsa and provide their recommendations and suggestions for how other city employees can build a strong reputation, find a career path that maximizes their abilities, and increase their capacity as public servants.
Speakers: Mike Kier, Dafne Pharis, Eric Lee, and Lucy Dolman
Noon - 1 p.m.
City Hall, 10-South | Seating Capacity: 60