Starting May 1, 2021, you will start to see a new utility bill design in your mailbox and a new online portal to view your account and pay online. After more than 20 years of the City of Tulsa utility bill looking the same, Tulsa utility bills will have a new look. Along with the new look, the entire utility billing and account system is getting a makeover.
CHANGES AND HIGHLIGHTS
New Account ID and Customer ID
No fee to pay by credit card
View and pay multiple accounts in one place
Compare monthly water usage
Enroll in AutoPay online
IF YOU PAY YOUR UTILITY BILL THROUGH YOUR BANK, set a calendar reminder to register your new online account to get the new account number. You must update your Account ID Number and Customer ID Number in your banking system, so your Tulsa utility payments will continue to be made.