Contact the City

In case of an emergency call 911

Report Online:

You can report service requests online through our Tulsa311 online reporting. By creating an account, you will be able to track your service requests.

Call Customer Care

311 inside Tulsa City limits
Outside Tulsa, please call: (918) 596-7777

Customer Care Hours: 

311: Monday - Thursday, 8 a.m. - 5 p.m.; Friday, 8 a.m. - 1 p.m.
Utility Service calls: Monday - Thursday, 7:30 a.m. - 6 p.m., Friday, 7:30-1 p.m.
Refuse service calls: Monday - Thursday, 8 a.m. - 5 p.m., Friday, 8 a.m. - Noon

After hours waterline/sewer overflow emergency: (918) 596-9488

Live Chat
Agents available: Monday - Thursday, 8 a.m. - 5 p.m., Friday, 8-Noon

(City Holiday Schedule)

Mobile Phone App:

Download Tulsa311 mobile phone app from the Apple store or Android store. 

Mail:
311 Customer Care Center
City Hall, Suite 1405
175 E. 2nd Street
Tulsa, OK 74103

Visiting City Hall