In case of an emergency call 911
You can report service requests online through our Tulsa311 online reporting. By creating an account, you will be able to track your service requests.
Mobile Phone App:
Call: 311 in Tulsa*
Outside Tulsa: (918) 596-7777
Fax: (918) 699-3170
After hours waterline/sewer overflow emergency: (918) 596-9488
Customer Care Hours:
Utility Services: 7:30 a.m. - 6 p.m.
Refuse: 8 a.m. - 5 p.m.
*All other requests or questions: 8 a.m. - 5 p.m.
Agents available: 8 a.m. - 5 p.m.
311 Customer Care Center
City Hall, Suite 1405
175 E. 2nd Street
Tulsa, OK 74103