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Contact the City

In case of an emergency call 911

Report Online:

You can report service requests online through our Tulsa311 online reporting. By creating an account, you will be able to track your service requests.

Mobile Phone App:

Download Tulsa311 mobile phone app from the Apple store or Android store. 

Phone: (City Holiday Schedule
Call: 311 in Tulsa
Outside Tulsa:  (918) 596-7777
Fax: (918) 699-3170
After hours waterline/sewer overflow emergency: (918) 596-9488

Customer Care Hours: (City Holiday Schedule)
Utility Services: 7:30 a.m. - 6 p.m.
Refuse: 8 a.m. - 5 p.m.
*All other requests or questions: 8 a.m. - 5 p.m.

Live Chat
Agents available: 8 a.m. - 5 p.m.

311 Customer Care Center
City Hall, Suite 1405
175 E. 2nd Street
Tulsa, OK 74103