The City of Tulsa offers many
convenient ways to pay your monthly utility bill.
From Your Bank Account
Have your monthly bill automatically withdrawn from your
bank account with AutoPay!
Access your Utility
Account Online to view information about your account and to
make an online payment. Online payments are processed by Citi Bank
and the fee for this service is $1.85 per payment.
Call Customer Care at (918) 596-9511 to make a payment from
your checking or savings account, or with a debit or credit card.
Payments by phone are processed by Citi Bank and the fee for this
service is $1.85 per payment.
A return envelope is included with your utility bill. Checks and
money orders are accepted through the mail. Can't find your return
envelope? Just mail your payment and remittance slip to:
Utilities Services, Tulsa, OK 74187-0002
Pay your utility bill at the City Hall cashier windows
located inside the 2nd Street entrance of City Hall. Windows are
open from 7:30 a.m. - 5 p.m. Payment can be made with cash, check,
or money order. A night depository is located on the plaza just
west of the entrance to City Hall at One Technology Center. Do not
place cash in the night depository.
Other Payment Options
Pay at our walk-in Authorized Payment Centers. There is a
$1.50 fee for payments by cash or check. (Authorized Walk-in Centers)
If your account is in danger of cut-off, you can stop it by:
- Paying the full amount of the past due portion of your
- Making payment arrangements. You may call (918) 596-9511 (7:30
a.m. - 6 p.m.) or visit City Hall (7:30 a.m. - 5 p.m.) to apply for
a deferred payment plan.
Please be aware it can take
up to 10 days for your payment to post to your account if
you choose to pay by mail or at an alternate unauthorized pay
agency. Termination of service will occur if payment has not been
posted to your account by the stated cut-off
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