You will need:
You can view your bills dating back to May 1, 2021, under the "Manage Bills" tab, and the "Account Summary" will show you your water meter readings and consumption history. You can also enroll in autopayments and make changes to the bank account being used for auto-payments.
There is no fee for paying online.
Pay your utility bill at the City Hall cashier windows located inside the 2nd Street entrance of City Hall. Windows are open from 8 a.m. - 5 p.m. Payment can be made with cash, check, or money order. A night depository is located on the plaza just west of the entrance to City Hall, 175 E. 2nd Street. Do not place cash in the night depository.
Authorized Payment Locations
Download Authorized Location List
Payments made through this system may take 1-2 business days to post to your account and will include a $1.50 fee.
Phone payments can be accepted through our IVR system when you call (918) 596-9511.
Customers with past-due balances should either pay them, setup a payment arrangement (instructions below), or expect additional late fees and/or water shutoffs to occur.
Those needing utility assistance can:
Apply for the Low-Income Housing Water Assistance Program (LIHWAP), which is a one-time program that was created and funded under the Consolidated Appropriations Act and American Rescue Plan Act (ARPA). It provides funds to assist low-income households with water and sewer costs. LIHWAP funds will only cover water and sewer-related costs. City of Tulsa Utilities customers will still be responsible for the remaining portion of their bill which includes the entire EMSA, Refuse, and other fees not associated with water and sewer specifically. Open enrollment is available online at: www.okdhslive.org.