Mayor Bynum, TMUA (Tulsa Metropolitan Utility Authority) and the Water & Sewer Dept. are issuing a water cutoff moratorium, which means the City will not perform any new water meter shutoffs. The City is making every effort to make continued water service available to citizens, as well as restore service to those citizens currently without water. To do this, citizens should contact 311 to communicate a request to restore water service or confirm water service is still needed at a location.
The City of Tulsa offers many convenient ways to pay your monthly utility bill.
From Your Bank Account
Have your monthly bill automatically withdrawn from your bank account with AutoPay!
Business and residential customers can sign up by phone to automatically pay monthly water, sewer and refuse bills. | Auto Pay
Access your Utility Account Online to view information about your account and to make an online payment. The fee for this service is $1.85 per payment and will show as 'TulsaUtil/EZ-Pay' on your bank or credit card statement.
Call Customer Care at (918) 596-9511 to make a payment from your checking or savings account, or with a debit or credit card. The fee for this service is $1.85 per payment and will show as 'TulsaUtil/EZ-Pay' on your bank or credit card statement.
A return envelope is included with your utility bill. Checks and money orders are accepted through the mail. Can't find your return envelope? Just mail your payment and remittance slip to: Utilities Services, Tulsa, OK 74187-0002
Pay your utility bill at the City Hall cashier windows located inside the 2nd Street entrance of City Hall. Windows are open from 7:30 a.m. - 5 p.m. Payment can be made with cash, check, or money order. A night depository is located on the plaza just west of the entrance to City Hall, 175 E. 2nd Street. Do not place cash in the night depository.
Other Payment Options
Pay at our walk-in Authorized Payment Centers. There is a $1.50 fee for payments by cash or check. (Authorized Walk-in Centers) Please note: You can make payments at any ACE Cash Express, Advance America, CVS, or Wal-mart using the MoneyGram network, but you need to use the Biller Code: 16404, for your payment to be expedited.)
If your account is in danger of cut-off, you can stop it by:
Please be aware it can take up to 10 days for your payment to post to your account if you choose to pay by mail or at an alternate unauthorized pay agency. Termination of service will occur if payment has not been posted to your account by the stated cut-off date.