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Utility Payment Options

The City's Utility Billing system is currently up with limited access due to a recent ransomware attack. 

Paying Online

You will need:

Pay Online  

You can view your bills dating back to May 1, 2021, under the "Manage Bills" tab, and the "Account Summary" will show you your water meter readings and consumption history. You can also enroll in autopayments and make changes to the bank account being used for auto-payments. 

There is no fee for paying online. 

Paying Through Paperless Billing

For those on paperless billing, your bills will be emailed from the email domain 

In Person Payments

City Hall
Pay your utility bill at the City Hall cashier windows located inside the 2nd Street entrance of City Hall. Windows are open from 8 a.m. - 5 p.m. Payment can be made with cash, check, or money order. A night depository is located on the plaza just west of the entrance to City Hall, 175 E. 2nd Street. Do not place cash in the night depository.

Authorized Payment Locations 
Download Authorized Location List
Payments made through this system may take 1-2 business days to post to your account and will include a $1.50 fee.

By Phone
Phone payments can be accepted through our IVR system when you call (918) 596-9511.