175 E. 2nd Street, 4th Floor | Tulsa, OK 74103 | (918) 596-9456 | Directory Permit Center Hours: Monday through Friday, 8 a.m. to 4 p.m.
New online self-service portal makes developing in Tulsa simple.
We have many options to ensure your needs are met. We know your time is important, and there is never enough of it. Through new technology, our customers submitting new permit applications may now avoid lines and access our front door online.
Important Information Regarding Applying for Trade Permits in CSS:
Permits requiring a contractor’s license must be applied for by the contractor, using the contractor’s login. This is a security feature that ensures that only licensed contractors can apply for permits that require licenses. Other contacts (home owners, office administrators, etc.) may be added to the permit to allow others to track permit status, pay fees, schedule inspections, etc.
City of Tulsa staff is manually transferring contractor licenses from the old system to the new one. This work is ongoing. If you are a licensed contractor and you encounter an error message in the online system stating you do not have the proper license to complete an application, please call 918-596-9456. We will expedite the transfer of your license.
CSS is a “pay as you go” system that accepts only credit card payments. If you prefer to pay using an escrow account, you may do so by phone if there are funds in your account. Please call 918-596-9656 for assistance. Escrow deposits may be made in person at the Permit Center or by mailing in a check.
For permits and projects initiated prior to April 30, 2018:
Applications and active projects initiated prior to April 30 will be handled through the existing system until they are completed. For permits already in process before April 30, you may call (918) 596-9656 to schedule an inspection.
The table below illustrates how projects will function during this initial transition period:
Appointments and our in-lobby self-service kiosk
If you want to make an appointment with a representative, you may still avoid a wait by texting our Center to make an appointment, or by coming in to use the self-service kiosk in our lobby on the 4th floor of City Hall at One Technology Center, where you can sign in to request to meet with staff or for a later date and time.
PHONE – Text (918) 218-2972 with the exact phrase, City of Tulsa permit center
SELF-SERVE KIOSK – Visit the permit center and sign-in at the kiosk. Watch the Video
A Little Extra Customer Care If you want additional help, our Development Services liaison Keri Fothergill, email@example.com, is ready to help you navigate the development permit process and assist you in trouble-shooting a project.
Presentations: If you are part of a professional organization that has members who frequently use our system, we invite you to give us a call and request a presentation at one of your meetings. Contact our Development Services customer liaison, Keri Fothergill at firstname.lastname@example.org to inquire.
The City of Tulsa Council adopted new Administrative, Permit and License fees on November 11, 2017. They went into effect on April 16, 2018 . A copy of Title 49, Ordinance 23814 is available for your review.
Starting April 30, the City Permit office will no longer accept Health Department plans for food related projects or projects on a septic system. Applicants will be required to submit plans directly to the Health Department located at 5051 S 129 E Ave.
Learn about Sidewalk Cafes and Sidewalk Tables and Chair permitting Online.
The Tulsa Brownfield Program was established in 1990 with a grant from the Environmental Protection Agency for the assessment of potential brownfield properties. The program includes a local Revolving Loan Fund to support brownfield clean up activities on private property. A brochure on the Brownfield Program Revolving Loan Fund is available for additional information and guidance.