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Innovation Champions


Interested In Becoming an Innovation Champion?

The spring 2019 course will begin on February 5th. Information about the course and class dates and times is available here. If you're interested and available, you can sign up with your department's GeoTalent registrar. Please send any questions about the program and requirements to

About the Innovation Champion Program

Innovation Champions play an important role in making our City government more efficient.

Innovation Champions at the Summer 2016 Graduation.

Examples of Completed Innovation Champion Projects

5S at AB Jewell Water Treatment Plant

Nitrification Control in Water Distribution System

Identifying the Voice of the Customer (VOC) with Tools

Onboarding, Orientation, and Training New Hires

5S at Refuse Inspections Offices

Office 5S at the City of Tulsa

Reducing Errors in City Council Agendas

Improving Employee Progressions

Increasing Customer Care Agent Availability

Physically Limited Refuse Approvals

Creating & Centralizing Procedures for Right-of-Way

Improving Evidence Retrieval Wait Times

Program Impact

In spring of 2018, we surveyed the managers and supervisors who have Innovation Champions in their work groups. Of the respondents, results were as follows:

When asked how the program could be improved, responses included:

As a result, we have added the project examples (see above) and will continue to update those as more projects are completed. We are working on creating an online course for how non-Champions can best participate in projects. And we created a form for anyone to request assistance from champions (see below).

Need Innovation Champion Assistance?

Innovation Champions can assist leaders and teams with their needs to improve processes or results. If you're interested in finding an Innovation Champion who can help you with your improvement needs, please fill out this formand we will work to get you started on the road to improvement.