Departments

Welcome to the City of Tulsa's departments' section. See a summary below of each City of Tulsa department and its purpose.

Asset Management Department

Director: Mark Hogan
Mission Statement: To facilitate open and accountable access to city government for the citizens of Tulsa and assist in communicating the prioritized initiatives set by the administration and all other City departments.

The primary functions of the department include:

  • Activities related to the City's fleet management, including management and disposition of vehicles.
  • Managing and directing activities related to the City's maintenance program for equipment and vehicles.
  • Parking meter enforcement, meter repair and installation.
  • Management of administrative support services for the City's parking garages.
  • Security Services for the City's assets.

Equipment Management

Communications Department

Director: Kimberly MacLeod
Mission Statement: To assist with open and easy access to city government for Tulsa citizens and assist in communicating the most important initiatives set by the administration and all other City departments.

The primary functions of the department include:

  • Graphic Design Services: Ensure the consistency and quality in delivering key messages and information to Tulsa citizens through professional branding and visual communication services.
  • Editorial Services: Advise and assist City departments in presenting a professional image through the distribution of timely information, from a centralized point, to ensure consistency in quality and delivery of information to Tulsa citizens.
  • Media Relations Services: Ensure consistency in quality and delivery of information and important messages to Tulsa citizens as the point of contact for media and public information. Media Center
  • Social Media & Online: Promote City of Tulsa and locally to increase awareness and knowledge of local government services and programs provided for taxpayer/customer benefit. Social Media

BOK Center and Convention Center

Director: Jeff Nickler
Note: SMG manages (under contract) the Cox Convention Center and BOK Center.

Mission Statement:
To provide professional management to administer, operate, market and maintain the Cox Business Center and BOK Arena for the presentation and enjoyment of events involving entertainment, education and cultural, sports, religion, banquets, dances and conventions.

Opened in 1964, the Cox Business Center (formerly the Tulsa Convention Center) has accommodated more than 25 million people and more than 20,000 events. With an impressive expansion completed in January 2010, the Tulsa Convention Center's Tulsa Ballroom is the largest in Oklahoma.

Opened in 2008, the BOK Center is Tulsa's state-of-the-art sports and entertainment venue. The 19,199 seat arena is home of the Central Hockey League's Tulsa Oilers and Tulsa's first women's professional basketball team, the Women's National Basketball Association's Tulsa Shock. The BOK Center was designed to host major concerts, family shows, ice shows and other world-class entertainment.

The 565,000 square-foot BOK Center and the 227,000 square-foot Tulsa Convention Center make a huge impact on the community and the events they attract to Tulsa. BOK Center OnlineConvention Center Online

Customer Care Center

Director: Michael Radoff
Mission: To serve as the central point of contact for the City of Tulsa, assisting responsive, accessible and accountable City government. Customer Care Center Online

Engineering Services

Director: Paul Zachary
Mission Statement: To provide our customers dependable, cost effective, and high-quality services in the area of engineering and architectural services. To build a strong, positive public image, create and promote a safe, productive workforce and work environment by efficiently using all financial, human and material resources. To create and promote a safe, productive work force and work environment by effectively using all financial, human and material resources.

The Engineering Services department plans, designs and field-inspects public improvement and capital projects for the benefit of our city. Engineering Services provides and/or administers planning, engineering/architectural design and construction quality assurance services for projects involving water systems, wastewater systems, transportation, stormwater, parks and all City departments. Engineering Online

Finance Department

Director: Mike Kier
Mission Statement: To provide centralized public financial services in accordance with established financial policies and to maintain the City seal and records as required by statutes and charter.

The Finance department administers centralized public financial functions for the City through nine divisions: Administration, Budget and Planning, Treasury, Purchasing, Accounting, Maximizing and Advancing Performance Office (MAAP), Grants, Utility Services and City Clerk.

Budget and Reports Online | GrantsUtility PaymentsMAAP Office

Fire Department

Director: Chief Ray Driskell
Mission Statement: The Tulsa Fire Department is dedicated to the protection of life, health, property and the environment by delivering quality life and fire safety services.

The Fire Department's goal is to emphasize fire prevention and public education of a comprehensive community fire safety program, as well as provide progressive emergency medical services. Since total success in preventing all fires is unrealistic, TFD remains unwavering in operations to minimize the impact of fires when they do occur. TFD is committed to reducing, as much as possible, the impact of environmental damage from hazardous material incidents, along with meeting the needs of other calls for service from the community.

Tulsa Fire Department's Service Strategies:

  • Aggressively deliver life and fire safety education to the community;
  • Aggressively work to prevent hazardous conditions;
  • Respond promptly to rescues, fires, medical emergencies and natural
  • disasters;
  • Ensure actions are safe, professional and in harmony with the needs of the environment and the demands of the community; and
  • Actively coordinate fire services with other agencies in the region.

Fire Department Online

Gilcrease Museum

NOTE: Gilcrease Museum is now operated through a public-private partnership with the University of Tulsa.

Mission Statement: Gilcrease Museum, through its collections, is dedicated to bringing art, history and people together to discover, enjoy and understand the diverse heritage of the Americas.

In 1954, Thomas Gilcrease sold the Thomas Gilcrease Institute of American History and Art, better known as the Gilcrease Museum, to the City of Tulsa. The museum's mission is to preserve, interpret, and exhibit his collection of art, artifacts, documents and books. This Collection, containing more than 400,000 items, includes paintings and bronzes by George Caitlin, Thomas Moran and Frederic Remington.  Gilcrease Museum Online

Human Resources

Director: Erica Felix-Warwick
Mission Statement: To manage, promote, and maintain professional employer/employee relationships within a safe and healthy work environment.

Human Resources assists the City's workforce with serving the citizens of Tulsa by maintaining a safe and healthy work environment. Human Resources provides consultation with City management to accomplish objectives relating to employee relations and maintaining healthy employer/employee relationships.

Human Resources major areas of responsibility, include: Employment, Compensation and Classification, Occupational Health, Workers' Compensation, Employee Development, Insurance and Retirement Services. Employment Online

Human Rights

Director: Jackson Landrum
Mission Statement: To promote equal opportunity and democratic rights and protect the human rights of Tulsans against discrimination because of race, color, religion, sex, national origin, age, disability, marital status or familial status, through advocacy, advisory, education and enforcement services.

  • Compliance Investigation: Ensures all City contractors are in compliance with city, state and federal regulations; Investigates complaints covered under Title 5 of the City Ordinance based on race, color, religion, sex, national origin, ancestry, marital status, familial status or disability;
  • Human Rights Committees and Commissions Support: Provides administrative, technical and professional support to City of Tulsa Title 5 and Title 12 commissions and committees;
  • BRIDGE (Building Resources in Developing and Growing Enterprises): Increases contracting opportunities with the City of Tulsa and private industries for minority-owned, female-owned and economically disadvantaged small businesses through BRIDGE certification; and
  • Community Development Block Grants (CDBG)/Housing and Urban Development (HUD) program(s): Coordinates city programs/projects by providing information regarding applicable rules and regulations; Serves as contact for planning and implementation of the grant proposal process and performing other related assigned duties.

Human Rights Online

Information Technology

Director: Michael Dellinger
Mission Statement: To provide innovative technology services for our customers.

Information Technology provides services, including: Maintaining, supporting, and securing the Citywide network. Network-delivered applications include email and internet, servers, data center, system backup and recovery, desktop and laptop computers, audio/visual technology, voice systems, radios and regional radio system, vehicular electronic equipment and emergency warning systems. Provides application support and development of enterprise information systems that serve business operations in public safety, public services, utility systems, human resources, finance, database, web services, geographic information systems and business intelligence disciplines. Coordinates audit compliance, technology, budgeting and procurement, technology asset management, business continuity/disaster recovery planning, contract review and management, governance, policies and procedures administration, security, project management, strategic planning and forecasting, and Citywide office services, including print services, mail, supplies and records management.

Internal Auditing

Director: Ron Maxwell
Mission Statement: The official duties of the City's elected officials are stated in the City Charter. The City Auditor is responsible for reviewing and commenting on all aspects of city operations.

The City Auditor is responsible for examining the City's financial activities and administering an internal auditing program. The City Auditor's staff prepares an audit plan for each calendar year. Internal Auditing Online

Legal Department

Director: David O'Meilia
Mission Statement: To provide the City with high quality, innovative and professional legal services in a timely and cost-effective manner.

The City Attorney and the Legal department provide all the City's municipal legal services. The department prepares and reviews ordinances, resolutions, executive orders and contracts, while handling litigation, claims and controversies involving the City. Attorneys give advice and legal opinions to the City's elected officials, officers, employees, and to City boards, trusts, authorities and agencies. Ordinances and City Charter Online

Mayor's Office

Mayor: G.T. Bynum
Mission Statement: The official duties of the City's elected officials are stated in the City Charter. The Mayor is responsible for the administration of all City departments.

The Mayor is the chief executive officer of the City. In this capacity, the Mayor has all executive and administrative powers conferred on the City by the State Constitution and the laws of Oklahoma. The Mayor is not a member of the City Council. Office of the Mayor | Executive Orders

Municipal Courts

Administrator: Kelly Brader
Mission Statement: To provide justice to the public through fair, responsive and courteous services as defined by law.

The Municipal Court of Tulsa is one of two municipal courts of record in Oklahoma. The Court handles city ordinance violations, traffic cases, and misdemeanor offenses, and provides probation services. The Municipal Court has five divisions; Administrative, Court Operations, Public Defender, and Court Services. Courts Online

Office of the City Council

Administrator: Drew Rees
Mission Statement: The City Council is vested with all legislative powers of the City of Tulsa, except for the rights of initiative and referendum which are reserved to the people of Tulsa. Additionally, the City Council shall exercise such other powers as delegated by the amended City Charter or delegated by the Constitution or the laws of Oklahoma.

The duties and responsibilities of the Tulsa City Council are detailed in the City Charter. They include: the enactment of ordinances; the approval of the City's annual operating and capital budgets; setting City policy; City Charter review; approval of most mayoral appointments to authorities, boards and commissions; and investigations as to the efficiency, economy and effectiveness of administrative practices, methods, systems and controls.

The City Council normally meets weekly on Thursday, at 6 p.m. in the Council Chambers at City Hall, 175 E. 2nd St., 2nd Floor. In addition, the City Council holds standing committee meetings most Tuesdays on the fourth floor of City Hall. For meeting agendas and other information, visit the City Council online.

Parks & Recreation

Director: Lucy Dolman
Mission Statement: To provide and preserve quality parks and recreation opportunities for all Tulsa citizens.

Tulsa Parks manages 141 parks covering roughly 8,278 acres. This includes two nature centers, seven community centers with fitness facilities, gymnasiums and meeting rooms. There are 66 miles of walking trails, two skate parks, two dog parks, and five swimming pools. In addition, there are 186 sports fields, 93 playgrounds, 111 tennis courts, 12 water playgrounds, 21 splash pads, 61 picnic shelters, four golf courses and five disc golf courses. Tulsa Parks Online

Performing Arts Center (PAC)

Director: John Scott
Mission Statement: Maintain a safe, attractive and inclusive facility that serves the public and provides a wide range of enlightening and engaging arts and entertainment in a comfortable setting, which contributes to the vitality of the City and its neighboring communities.

Opened in 1977, the PAC was designed with a special emphasis on staging, lighting and acoustic conductivity. The PAC is known as the cultural apex of Tulsa. It houses five separate performance areas and one large reception hall in one building, including the 2,365-seat Chapman Music Hall with seating on three levels, another proscenium theatre seating 430 and three studio theatres. The facility added a beautifully appointed reception hall and additional restrooms. Tulsa Symphony, Tulsa Opera, Tulsa Ballet, American Theatre Company, to name a few, all call the PAC home. National touring companies and other local community groups use the facilities as well. PAC Online

Planning and Development Department

Director: Dawn Warrick
Mission Statement:
To assist Tulsans in improving their lives, neighborhoods and community by planning for efficient and sustainable development. To provide dependable, cost effective, high-quality customer services while assisting the public in achieving their construction development goals without compromising the ordinances of the City of Tulsa.

In April 2011, the Mayor created the Planning and Development department. It is comprised of the former Development Services, Planning and Real Estate/Economic Development departments. The department is responsible for the implementation of the City's comprehensive plan, development permitting and building permit review and inspection services for all private development within our city. In March 2014, real estate, parking garage maintenance and parking meter maintenance and enforcement services moved from Planning & Development to the Mayor's Office of Economic Development and Asset Management Departments.

Planning OnlineDevelopment Services Online | PLANiTULSA Online

Police Department

Director: Chief Chuck Jordan
Mission Statement: To apply all knowledge, skills and available resources by working in partnership with our community to provide quality service, protect life and property, prevent crime and resolve problems so people can live without fear in a safe environment.

To apply all knowledge, skills and available resources by working in partnership with our
community to provide quality service, protect life and property, prevent crime and
resolve problems so people can live without fear in a safe environment.

The Police are granted authority primarily through state and federal statutes. The mission of the Police is to prevent crime and disorder in our city by the use of problem solving, citizen partnership, proactive patrol techniques and a high standard of professional courtesy and ethics. Priorities for the department include:

  • Apprehending criminal offenders;
  • Placing value on the preservation of human life;
  • Recognizing that prevention of crime and reducing fear are operational priorities;
  • Involving the community in the delivery of law enforcement services;
  • Making the department accountable to the community it serves;
  • Committing to professionalism in all aspects of department operations;
  • Maintaining the highest standards of integrity; and
  • Developing technology to create efficiencies of service.

In March 2014, Police began managing 911 Public Safety Communications which provides E-911 call handling and dispatching functions for the City, County and nearby jurisdictions. Tulsa Police Online

Streets and Stormwater Department

Director: Terry Ball
Mission Statement: To improve the quality of life and safety for Tulsa citizens by providing consistent, cost-effective and high-quality services in the areas of streets maintenance and inspections, traffic control, stormwater and land management, refuse and recycling, building operations.

In March 2011, Mayor Bartlett created the Streets and Stormwater department, formerly part of the Public Works department. Primary areas of responsibility are stormwater and land management, street maintenance and right-ofway inspections, traffic control, building operations and maintenance and refuse and recycling service through the Tulsa Authority for the Recovery of Energy (TARE). Additionally, the department provides street sweeping and maintenance services to the Stadium Improvement District Trust within the Inner Dispersal Loop (IDL).

Water and Sewer Department

Director: Clayton Edwards
Mission Statement:To provide our customers dependable, cost effective, high-quality services in the areas of water and sewer; build a strong, positive public image; and create/promote a safe, productive work force and work environment by efficiently using all financial, human and material resources.

In March 2011, Mayor Bartlett created the Water and Sewer department, formerly a division of the Public Works department. The department manages, operates and maintains the City's water and wastewater systems. Tulsa's drinking water comes from two sources: Lakes Spavinaw and Eucha on Spavinaw Creek and Lake Oologah on the Verdigris River. The City owns and operates Lakes Spavinaw and Eucha, however the U.S. Army Corps of Engineers operates Lake Oologah. A third emergency source of water is available from Lake Hudson on Grand River. Water is treated at two treatment plants: Mohawk and A.B. Jewell. Collected wastewater is treated at four treatment plants: Southside, Northside, Haikey Creek and Lower Bird Creek.

Working in Neighborhoods

Director: Dwain Midget
Mission Statement: To promote community education, develop and sustain private-public partnerships that enhance public safety, neighborhood revitalization and the quality of life of all residents within our city.

In October 2006, the Working in Neighborhoods (WIN) department was created to focus on: Housing, Neighborhood Services, Neighborhood Investigations (Code Enforcement) and Animal Welfare. Primary functions of the department include:

  • Providing housing programs that maintain the City's affordable housing stock by: Assisting homeowners with emergency housing repairs and rehabilitation; preventing early institutionalization of the elderly; creating incentives for development of affordable housing in partnership with other neighborhood revitalization initiatives; and revitalizing neighborhoods by addressing substandard housing.
  • Increasing opportunities for neighborhood reinvestment by: Developing a database and mapping system to identify and prioritize neighborhood needs; serving as the contact between residents and the City in coordinating the delivery of public/private resources and services to benefit neighborhoods; and establishing neighborhood associations and/or block groups to stabilize and improve neighborhood environments.
  • Promoting voluntary compliance and enforcement of City nuisance codes by: Assisting residents wanting to voluntarily correct code violations; providing a fair and unbiased enforcement program to correct nuisance violations and land-use requirements; providing opportunities to residents and neighborhood groups wanting to participate in neighborhood clean-up initiatives.
  • Providing for the efficient and effective operation of the animal shelter and animal services in the field by: Providing a safe, healthy environment for companion animals in the community; supporting and educating neighborhood residents on animal control codes, rules and recommendations; and providing increased opportunities for adoption of animals.

Neighborhoods Online

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