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Tulsa Adds Additional Water Station Locations for Residents

2/19/2021

Due to the demand on the City’s water system and an unprecedented amount of waterline breaks, 1,327 residential customers and 148 businesses are without service as of tonight. Forty crews will be working 24/7 and through the weekend to help address waterline breaks.

To see a map of affected areas, visit: https://maps.cityoftulsa.org/watermainbreaks

To report a waterline break, call Water Dispatch at (918) 596-9488 or Sewer Dispatch at (918) 586-6999. Additionally, customers can report waterline breaks via email, with no wait times, to waterbreaks@cityoftulsa.org.  

Water Stations & 24/7 Water Pick-Up

In addition to River Spirit Expo and Tulsa Fire Stations, beginning at noon Saturday, water trucks will be available 24/7 for residents at:

*Residents must bring their own containers to all locations and masks are required.

Beginning Saturday, Tulsa County residents that are homebound and who have their water shut-off due to emergency service issues can call 211 and the “Be a Neighbor” organization will deliver water to their home at no-charge.

Voluntary Boil Order 

The City of Tulsa has issued a voluntary boil order for Tulsa water customers who have experienced low water pressure, are seeing discolored water, and those who have recently had water service restored after their water was shutoff for waterline repairs. 

This advisory will remain in effect for at least 72 hours or until the water system says the water is safe to drink again, whichever comes later.

Please note this is a voluntary boil order issued as a precaution, not a mandatory boil order. In Tulsa, there have been no confirmed water quality violations reported at this time.

Voluntary boil orders are issued when conditions are present for a potential problem with the drinking water, but a problem has not been confirmed. These are most commonly issued for water main breaks and other low-pressure events where the possibility of contamination intrusion exists.  

In contrast, a mandatory boil order, which has not been issued, is issued by ODEQ when there is a violation of drinking water regulations.

For more information about the voluntary order and tips, visit: www.cityoftulsa.org/boil