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Work Begins for Gallup-Tulsa CitiVoice Index

The Gallup-Tulsa CitiVoice Index will kick-off the week of July16 and will serve as the first assessment of its kind for municipal governments in the United States.

Tulsa Mayor G.T. Bynum and Jim Clifton, chairman and CEO of Gallup, the global analytics and advisory company, announced the new initiative in November 2017 that will uniquely position Tulsa to be one of the first cities in America to deploy a robust citizen analytics measurement system and will create a national model of urban transformation.

The index measures over 50 key indicators of overall city vitality, and 22,500 Tulsa households throughout the city will be selected at random to complete a mail survey to see how Tulsans are faring on matters of economic access, civic opportunities and community confidence.

Mayor G.T. Bynum said it is important for residents to fill out the survey, as the results received from residents will help inform policy and strategic decision-making.

“The Gallup-Tulsa CitiVoice Index will measure the most important outcomes for city residents and provide local leaders with insights we can use in building the best city possible,” Bynum said. “Not only will the index be incredibly useful for us in delivering a better city for Tulsans, but we believe it will also instruct discussions around civic issues nationally.” 

Gallup will analyze the data to better understand access to city services, economic and educational opportunities, community attachment, confidence in Tulsa’s future, the impact of community policing and the Birth through Eight Strategy for Tulsa, also known as BEST, which focuses on early childhood development and education.

“City leaders must lead the way and place the voice of their citizens at the heart of their economic and policy agenda,” said Clifton. “Through valuable insights like those that we will discover through the Gallup-Tulsa CitiVoice Index, leaders can create change that drives economic growth and creates more good jobs.”

The Gallup-Tulsa CitiVoice Index was inspired by the Strada-Gallup Alumni Survey, the largest representative study of college graduates in U.S. history. It provides higher-education leaders with productive insights that help them make meaningful performance improvements. Similarly, Gallup plans to use the Gallup-Tulsa CitiVoice Index as a model to provide analytics and advice to cities across the country.

About Gallup

Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 80 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world.

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