Utilities Services

AutoPay.jpgActivating your water, sewer and refuse utilities is only a phone call away. Call (918) 596-9511 and provide the Customer Care account representative with your name, telephone number, Social Security number and current employer and your utilities will be activated the same day. A deposit, the amount of which depends on the type of services you require, may be added to the account.

If you are aware of or suspect a previous problem with services to the property you are purchasing or renting, such as an outstanding balance, please visit Utility Services, City Hall, 175 E. 2nd Street. Along with your telephone number, Social Security number and current employer, please provide a photo ID and a copy of your lease agreement if you are renting or deed if you are purchasing the property.

The City sends out approximately 144,000 utility bills monthly. A residential bill will include five charges: water, sanitary sewer, stormwater, trash service, and EMSA TotalCare. For more information on the EMSA TotalCare medical service program, please contact EMSA at (918) 396-2888, or visit www.emsaonline.com. If you are a new customer, you may decline to participate in the EMSA TotalCare medical service program by calling Customer Service at (918) 596-9511, or you may submit a completed Declaration of Non-Participation. During the month of June, all utility customers can elect to opt out of TotalCare by completing an online form. Residents can also opt-in if they have previously opted out. Recycling pick-up is an optional service.

TotalCare Frequently Asked Questions

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Access Your Utility Account Online

The City of Tulsa's Utility Account Online web site provides access to information about your utility account activity and the ability to pay your bill online. You can view your account balance and due date as well as the dates and amounts of your most recent payments. The Water Usage section displays the previous three months of water meter readings and consumption history. The PAY ONLINE option allows customers to pay utility bills with a checking or savings account, or with a debit or credit card. Online payments are processed through CitiBank and there is a small fee for this service. For more information, see Payment Options.

Register for your Utility Account Online today!

Gas and Electric Service

If you need to set up gas or electric service within the city of Tulsa, call:

Oklahoma Natural Gas
(918) 834-8000

Public Service Company of Oklahoma
1-888-216-3523.

Find out more about paying your utility bill

City Services
» Utilities

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