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City Launches No-Cost Financial Navigator Program to Help Residents Tackle COVID-19 Financial Challenges

This article was archived on 8/3/2020

(Tulsa, OK) – In partnership with Cities for Financial Empowerment Fund (CFE Fund), the Mayor’s Office of Resilience and Equity (MORE) and Goodwill Industries of Tulsa have launched a Financial Navigator program to help Tulsa residents navigate critical financial issues related to the COVID-19 pandemic.

Navigators will provide over-the-phone guidance at no cost to help residents access available programs and services designed to help them manage income disruptions and other financial stressors.

“The economic impact of the COVID-19 pandemic has touched every sector and every community in Tulsa,” Mayor G.T. Bynum said. “We are doing everything we can to help mitigate the impact of the pandemic and this includes supporting Tulsans as they are experiencing financial instability and crisis. We are grateful that we were able to leverage our partnership with the Cities for Financial Empowerment Fund to bring the Financial Navigator program to Tulsa. This program will be a key part of our emergency response and aligns with our citywide goal to improve the overall financial health and resilience of our residents.”

Financial Navigators will be available remotely starting Aug. 3, 2020, and will help residents with one-on-one sessions to help identify immediate action steps needed to manage expenses, maximize income and realize other services available to them.

“Goodwill Industries of Tulsa welcomes the opportunity to work with the City of Tulsa and the Cities for Financial Empowerment Fund to bring the Financial Navigator program to Tulsans who are negatively impacted by COVID-19,” said David Oliver, President of Goodwill Industries of Tulsa. “Goodwill has worked for many years in helping our employees and program participants improve their own financial resilience and we are looking forward to serving our community in this new way.”

Remote services can be requested through the webform, which can be accessed at Residents without internet access can call 211 who can help them fill the form out over the phone. Once the forms are received, a local Financial Navigator will call the client within 48 hours to begin their personal session.

“Financial distress is a primary part of the COVID-19 crisis, and we’re pleased Mayor Bynum and his team is making this a priority for Tulsa residents,” said Jonathan Mintz, President and CEO of the Cities for Financial Empowerment Fund. “The Financial Navigators program will help Tulsa residents assess and prioritize their financial concerns and get connected with the right resources.”

For more information on the Financial Navigator program and to learn more about Financial Empowerment in Tulsa, visit:

About Financial Empowerment
The City of Tulsa is embedding financial empowerment programs and policies into City services to improve individual and family financial stability. Work to launch a Financial Empowerment Center in Tulsa is underway, thanks to a grant from the CFE Fund, which is a national nonprofit organization that supports municipal efforts to improve the financial stability of households by leveraging opportunities unique to local government. The CFE Fund is currently working in more than 80 cities, and has disbursed over $42 million to city governments and their partners to support these efforts. To launch the Financial Navigators program in Tulsa, the City of Tulsa has received $80,000 in grant funding for technical assistance and training. To learn more about the CFE Fund, visit

Translation Assistance
The City’s website,,  has a tool to help with translation assistance for any page. Website visitors can click the drop-down menu on any page that says, “Select Language,” and choose from one of more than 100 different languages.