In case of an emergency call 911
You can report service requests online through our Tulsa311 online reporting. By creating an account, you will be able to track your service requests.
Call Customer Care
311 inside Tulsa City limits
Outside Tulsa, please call: (918) 596-7777
Customer Care Hours:
311: Monday - Thursday, 8 a.m. - 5 p.m.; Friday, 8 a.m. - 1 p.m.
Utility Service calls: Monday - Thursday, 7:30 a.m. - 6 p.m., Friday, 7:30-1 p.m.
Refuse service calls: Monday - Thursday, 8 a.m. - 5 p.m., Friday, 8 a.m. - Noon
After hours waterline/sewer overflow emergency: (918) 596-9488
Agents available: Monday - Thursday, 8 a.m. - 5 p.m., Friday, 8-Noon
Mobile Phone App:
311 Customer Care Center
City Hall, Suite 1405
175 E. 2nd Street
Tulsa, OK 74103