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Customer Care Center

Director: Monica Hamilton

Mission: To provide citizens access to city services and information with the highest possible levels of customer service and satisfaction. 

In case of an EMERGENCY call 911
Report Online:

You can report service requests online through our Tulsa311 online reporting.

Customer Care
Monday - Friday, 8 a.m. - 5 p.m. | City Holiday Schedule

For Emergency help with:

Online services: Apply for a JobUtilities | Bulky Waste Scheduling | Municipal Traffic Tickets | Check for a Waterline Break | File a Tort ClaimPermit Center | Proposed Water Fee and Procedures FAQs

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311 Customer Care Center
City Hall, Suite 1405
175 E. 2nd Street
Tulsa, OK 74103

Visiting City Hall