The City's Utility Billing system is currently up with limited access due to a recent ransomware attack.
With your new Account number and Customer ID, you will be able to make payments at https://cityoftulsacitizens.munisselfservice.com. Please note that your previous 9-digit account number cannot be used. Currently, on the online system you can make payments, view bills, meter reads, and water consumption. You can also enroll in Auto Pay and make changes to the bank account being used for auto payments (listed under Automatic EFT Payments.) Payments made through this system may take 1-2 business days to post to your account.
Customers with past-due balances should either pay them, setup a payment arrangement (instructions below), or expect additional late fees and/or water shutoffs to occur.
Those needing utility assistance can:
For more payment information, see Payment Options.
If you live outside of the city of Tulsa limits and need to talk to a Customer Care team member, please call (918) 596-2100.
If you need to set up gas or electric service within the city of Tulsa, call:
Oklahoma Natural Gas
Public Service Company of Oklahoma